Depending on which paid plan you choose, warranty is available for the applicable period beginning the day of your purchase until the end of the effective period.
Warranty is valid for use on one product only and can only be redeemed once.
The product will be assessed for eligibility based on photos/videos sent to our product experts. Depending on the issue with the product, you may need to send it to the warehouse (USA) for repair or Maison Minimalist may send you a brand new product, free of charge. Please note that the customer will incur all postage and shipping costs for the warranty claim, including any costs to send the product to the warehouse or costs to send the product to the customer.
Eligibility for limited warranty:
- Defects in materials used to manufacture your product
- Defects in workmanship under normal use
- Broken components under normal use
Warranty Limitations - The warranty does not include:
- Any condition resulting from ordinary wear / tear or any use for which the product
was not intended.
- Any condition resulting from incorrect or inadequate maintenance or care.
- Damage resulting from misuse, abuse, negligence, accidents or shipping damage.
- Dissatisfaction due to buyer’s remorse.
- Damages incurred during assembly or maintenance
- Damages due to force majeure / acts of God
