Shipping policy
Maison Minimalist offers tracked shipping to most countries worldwide. If your country is not supported, we will notify and refund your order promptly.
Shipping costs will be calculated at checkout. Maison Minimalist covers all import/duty fees, there are no surprise costs upon receiving your package.
United States:
| Cost | Estimated Shipping Times | Order Spend Threshold |
|---|---|---|
| Free | Standard Tracked Shipping (5 – 12 business days) | On all orders $45USD+ |
| $5USD | Flat Rate Tracked Shipping (5 – 12 business days) | On all orders below $45USD |
| $10USD | Express Tracked Shipping (4 – 7 business days) | No minimum spend |
United Kingdom:
| Cost | Estimated Shipping Times | Order Spend Threshold |
|---|---|---|
| Free | Standard Tracked Shipping (3 – 6 business days) | On all orders £35+ |
| £5 | Flat Rate Tracked Shipping (3 – 6 business days) | On all orders below £35 |
| £10 | Express Tracked Shipping (2 – 4 business days) | No minimum spend |
Canada:
| Cost | Estimated Shipping Times | Order Spend Threshold |
|---|---|---|
| Free | Standard Tracked Shipping (5 – 11 business days) | On all orders $60CAD+ |
| $7CAD | Flat Rate Tracked Shipping (5 – 11 business days) | On all orders below $60CAD |
Australia:
| Cost | Estimated Shipping Times | Order Spend Threshold |
|---|---|---|
| Free | Standard Tracked Shipping (5 – 11 business days) | On all orders $70AUD+ |
| $8AUD | Flat Rate Tracked Shipping (5 – 11 business days) | On all orders below $70AUD |
European Union Countries:
| Cost | Estimated Shipping Times | Order Spend Threshold |
|---|---|---|
| Free | Standard Tracked Shipping (6 – 10 business days) | On all orders €55+ |
| €5 | Flat Rate Tracked Shipping (6 – 10 business days) | On all orders below €55 |
Singapore:
| Cost | Estimated Shipping Times | Order Spend Threshold |
|---|---|---|
| Free | Standard Tracked Shipping (4 – 5 business days) | On all orders $60SGD+ |
| $7SGD | Flat Rate Tracked Shipping (4 – 5 business days) | On all orders below $60SGD |
New Zealand:
| Cost | Estimated Shipping Times | Order Spend Threshold |
|---|---|---|
| Free | Standard Tracked Shipping (5 – 11 business days) | On all orders $75NZD+ |
| $9NZD | Flat Rate Tracked Shipping (5 – 11 business days) | On all orders below $75NZD |
International:
| Cost | Estimated Shipping Times | Order Spend Threshold |
|---|---|---|
| Free | Standard Tracked Shipping (5 – 12 business days) | On all orders $45USD+ |
| $5USD | Flat Rate Tracked Shipping (5 – 12 business days) | On all orders below $45USD |
No import/duty fees on all orders:
All of our orders are shipped including import and duty fees. There are no additional or surprise fees when receiving your packages.
All of our orders are shipped including import and duty fees. There are no additional or surprise fees when receiving your packages.
Average Shipping Times:
Shipping to most countries will take between 5 to 12 business days. These do not include delayed customs handling time.
Shipping to most countries will take between 5 to 12 business days. These do not include delayed customs handling time.
| Location | Average Shipping Time |
|---|---|
| United States | 5 – 12 business days |
| Canada | 5 – 11 business days |
| United Kingdom | 3 – 6 business days |
| Australia | 5 – 11 business days |
| New Zealand | 5 – 11 business days |
| Singapore | 4 – 5 business days |
| Europe | 7 – 9 business days |
| Worldwide | 7 – 15 business days |
Express Shipping Times (see checkout for options):
| Location | Average Shipping Time |
|---|---|
| United States | 4 – 7 business days |
| United Kingdom | 3 – 5 business days |
Order Processing:
Your order will be processed within 1–5 business days. Once your order has been processed, we will send you an email with your order confirmation and tracking number.
Your order will be processed within 1–5 business days. Once your order has been processed, we will send you an email with your order confirmation and tracking number.
Tracking Information:
Please allow 1–5 business days for updated tracking to become available after receiving your confirmation email. While we do our best to offer you complete tracking, please note we are unable to provide the exact location and estimated delivery dates until your order is with the end courier. You may track your order here.
Please allow 1–5 business days for updated tracking to become available after receiving your confirmation email. While we do our best to offer you complete tracking, please note we are unable to provide the exact location and estimated delivery dates until your order is with the end courier. You may track your order here.
Incorrect Shipping Address:
Our system begins processing orders automatically, so address changes aren’t always possible. That said, we’ll do our best to help if you contact us quickly. Your best chance is to email us within 1 hour of placing your order.
Please email info@maison-minimalist.com with the subject line “ADDRESS CHANGE” and include your order number and updated address in the message.
Our system begins processing orders automatically, so address changes aren’t always possible. That said, we’ll do our best to help if you contact us quickly. Your best chance is to email us within 1 hour of placing your order.
Please email info@maison-minimalist.com with the subject line “ADDRESS CHANGE” and include your order number and updated address in the message.